It’s said repeatedly and debatably that “content is king” for a website. Despite the desire to add interactive, user-engaging features such as games, profiles & forums (thereby increasing the duration of their visit), I think that content’s importance is central to the success of any website – and especially a community.

Not only does web content increase relevance and therefore search engine rankings and results, “static” content – here, defined as articles, tutorials and other text-based information – reinforces the community’s central mission. In other words, it is valuable information that serves to interest and enrich the reader with utility and meaning.

Members of an affinity audience want to anchor their presence and participation. For example, locals want a place to call their online home. Followers and fans of a band choose their favorite “space” and invest their time there, adding songs, photos and more to their page. Digital video professionals congregate where FAQ and reference material is available 24/7. Good content makes this possible: When these same users also find useful articles, news, links and reviews, their attachment to their chosen site is strengthened.

Therefore, the more relevant, topical content that web publishers add to reinforce the uniqueness & value of their site/community, then the better it is for everybody – for users, advertisers and owners. Content creates value over time (so don’t unpublish anything!). The challenge is to find out how to create & present your special content in a special way that truly adds lasting value.